Returns & Exchanges
At Kharrido, we ensure a seamless return process for all electronics within 15 days of delivery to guarantee your absolute satisfaction. All items must be in their original packaging with all accessories and warranty cards intact to qualify for a full refund or exchange.
Return Process
- 1.Initiate Request
Log into your Kharrido account, navigate to your order history, and select the 'Request Return' button for the specific electronic item.
- 2.Quality Assessment
Our technical team will review your request and may ask for photos or videos of the device to verify its condition and functionality.
- 3.Secure Packaging
Carefully pack the item in its original box with all cables, manuals, and protective foam to prevent damage during transit.
- 4.Handover & Refund
Give the package to our authorized courier partner; once the item passes our warehouse inspection, your refund will be processed within 5-7 business days.
